For every product purchased, Hand in Hand donates one bar of soap and one month of clean water to children in need.
Buy a bar, give a bar.   Hand in Hand.

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Customer Service

Shipping & Delivery
All Shipping is provided by the USPS or UPS.  Estimates 2 to 7 days for US delivery, plus 2 business days for processing.  Orders are processed on normal business days, and are not shipped on Saturdays and Sundays.
Privacy & Security
Any and all personal information collected on this website is kept strictly confidential.  Information will only be used for shipping purposes, and to notify customers and members of information pertaining to Hand in Hand Soap.  Your information will never be sold or distributed to any third parties, ever.
Returns & Replacements
We are confident that you are going to love Hand in Hand Soap.  However, if you do not agree, and wish to cancel, we will happily provide a full refund if you wish to return your ordered products (excluding shipping & handling).  If a customer wishes to return their order, they must contact us via email at customerservice@handinhandsoap.com within 5 days of receipt of their order, explaining why they wish to return their soap.  The soap must not be used, and must be new in packaging.  All orders must be returned in their entirety (if you order a 5-pack, you must return all 5 bars of soap unopened and unused).  If customer wishes to make a return, they are fully responsible for adequate shipping, and any and all costs associated with shipping.    
Ordering
Orders are processed within 24 hours of website transaction.  Orders are not processed on Saturdays or Sundays.  Orders are not processed on US Federal holidays, and will be processed the following business day.
Payment, Pricing & Promotions
All prices are in USD.  Prices and promotions are subject to change at any time, without prior notice.